Products once delivered, can be returned within 15 days only.
Payment Refund requests will be entertained only in case of delivery of a damaged or incorrect product.
Returns and Replacements will be done free of cost if wrong products (i.e. incomplete sets or incorrect style), wrong sizes (size other than the one ordered) or damaged products have been delivered to the customer.
For requesting return of any of our products, send an email at email@example.com within 5 days from date of delivery.
Details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be explicitly mentioned in the mail being sent to our Customer Support
For all our valuable customers, here is an easy cancellation process for the orders you place.
You can cancel your online order before the product has been shipped, & your entire order amount will be refunded.
Please note that cancellation charges Rs.100 will be charged after order is shipped.
For requesting cancellation of an order, email us at firstname.lastname@example.org
The process of refunding your money will be initiated within 2 working/business days of getting a refund request from you & authorisation of the refund.
Your refund is estimated to be credited in the account, used for order payment, between 4-8 working days after initiating the refund.
Please note that the timing of the actual account credit is dependent on multiple external agencies as well, such as banks, payment gateways and external couriers (for cheques).
Guidelines for a valid return
- The product should be returned in the same condition in which it was delivered.
- The packaging should be retained & returned.
Each & every product sold by MEN DESERVE is 100% genuine. We understand the value of your money & we are here to ensure a great shopping experience.
Mode of refund
For cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (through online banking, credit card, debit card) that had been used to make the purchase.