Shipping Policy

Shipping & Delivery

Once the order is place, our executive will connect with the customer through whatsapp/IVR/call to confirm the order (if required) and will be shipped afterwards within 24-48 hours of order confirmation.

Once the order is shipped, it will take generally 6-7 working days to get delivered to customer’s place.

Note – It can take extra days in case of exceptional events (effect due to climate or artificial disturbance) on logistics way.

Customer Services:

We want you to love the products that you buy from us and the service we provide you for ease. In case you have concerns related to your purchase or wrong / damaged product, drop us a mail at support@mendeserve.com or Call / WhatsApp on 8401010112 within 24 hours of the delivery date with the following details.

• Order Number
• Invoice Copy (Hard/Soft)
• Details of your request/Complaint
• Clear images and videos of the products received & label on the outside package to verify the details.
• We also request you to take a video of unboxing the package.
  
  

Once we receive all these details, our customer delight team will address your query within 24-48 hours. We always try to get it resolved as soon as possible.