All products sold on MEN DESERVE are 100% genuine. We understand how much you value your every purchase. We are committed to making your shopping experience a delightful one.
- Products can be returned within 3 days from the date of delivery in case of wrong products & wrong sizes.
- Payment refunds will be applicable only on orders in case incorrect products are delivered.
We will not charge for replacements if wrong products (incomplete sets/ incorrect style/wrong/damaged products) are received by the customer.
It is mandatory to send the photos of invoice & product to further the process in case a customer receives damaged products.
Orders are not eligible for refunds if returned (as cosmetic products are not re-usable due to hygiene factors), they will only be re-shipped after sending a query on email@example.com.
Only size exchanges are allowed. Items can be exchanged for a similar size or a different size if wrong product is delivered.
Return Policy :
You can email us at firstname.lastname@example.org within 3 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
Guideline for a valid return :
Cancellation policy :
REFUND POLICY :
- Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.
- Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).
MODE OF REFUND :
For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.